R esult 2: Here both the original message and the recall message will be received in the recipient’s Inbox. Thereafter, you recall the original message and replace it with a new one. In the third scenario, we assume that you send a message to someone. However, the message will remain in the recipient’s Outlook folder. Therefore, the original message will be deleted and the recipient will be informed that the sender has deleted the message from his/her mailbox.įurther, If the original message is marked as read and the recall message is processed, then the recipient is informed that the sender, wants to delete the message. We assume that the original message hasn’t been read by the recipient. Result 1: The recipient will receive both the original message and the recall message in his/her Inbox. You can reach it there by going to > view this setting > File > Options > Mail. If the recipient selects Automatically process requests and responses to meeting requests and polls check box Under Tracking mail. Thereafter, you recall the original message and replaced it with a fresh new email. Mail Recall Actions and Results 1st Action: Therefore, kindly refer below comparison to know the scenario of your sent mail recall process. We are telling you this because recall success or failure depends on the recipients’ settings in Outlook 365. This confirmation will enable you to prepare yourself for the consequences if the recall was unsuccessful.
How to know the recall was successful or not?Īfter going through the above process you may want to be sure that the recall was successful or not. These are the simple 4 steps process to recall the sent mail from outlook. 2, you need to compose a new message and send it. If the recipient opens the original e-mail first then the recall will fail.You can also click on “ Tell me if recall succeeds or fails for each recipient” box to get the update.If the recipient opens the recall message first, the original message will be deleted.If the recipient has defined a rule stating that both e-mails should be stored in the same folder, then it depends which e-mail is opened first. Scenario 4: An inbox rule moves both the original e-mail and the recall e-mail to a different folder. If the recipient has defined a rule, which means that the original e-mail and the recall e-mail will be stored in different folders, the recall will fail.Scenario 3: An inbox rule moves the original e-mail to another folder. If the recipient opens the original e-mail first, the recall will be unsuccessful.If the recipient opens the message about the recall first, the original message will be deleted, meaning the recall was a success.Whether the recall is successful or not depends on which e-mail is opened first: If the recipient has not enabled the “Automatically process meeting requests and responses to meeting requests and polls” feature, both the original message and the message about the recall will be stored in the recipient’s inbox.
Scenario 2: The “Automatically process meeting requests and responses to meeting requests and polls” feature is disabled. However, the recipient will be informed that you attempted to recall the message.
The recipient is then informed that you have recalled the original message. If the recipient has not yet read the original message, it will be replaced by the recall message.Whether the recall works or not depends on whether the mail has been read. If the recipient has the “Automatically process meeting requests and responses to meeting requests and polls” feature enabled, both the original message and the message to recall the e-mail will be stored in the recipient’s inbox. Scenario 1: The “Automatically process meeting requests and responses to meeting requests and polls” feature is enabled (as default). The following scenarios are possible according to Microsoft. Whether an already-sent e-mail can be replaced by a new message depends not only on the requirements listed above, but also on the recipient’s Outlook settings.